Claims Management
Provision of a Dedicated Claims Team to Manage and Process Claims
The Interlink Claims Team is committed to managing your insurance claims and delivering excellence throughout the claims process.
Once you notify us of your claim, our dedicated, highly experienced Claims Managers will assist you by providing the relevant claims forms and information about the claims process.
The Interlink Claims Team operates sophisticated claims management software, which accurately tracks claims, monitors progress and facilitates efficient records management.
After Hours Claims Support
In the event of a claim or potential claim, please ensure contact is made to your servicing Claims Contact or Account Manager.
In the event an emergency arises after business hours or over the weekend, and immediate assistance is necessary, we have provided a list of the major insurers that will be able to provide you with support in the claim lodgement process.
Interlink Claims Team (Office hours)
Tony Le | (08) 6164 4143 tonyle@iibs.com.au |
Shanaya Whitsed | (08) 6164 4128 shanayawhitsed@iibs.com.au |
Account Managers (After hours)
Lucy Roberts | 0412 388 105 lucyroberts@iibs.com.au |
Dino Safic | 0407 245 949 dinosafic@iibs.com.au |
Penne Murphy | 0473 574 339 pennemurphy@iibs.com.au |
Wy Laij | 0431 387 057 wyliaj@iibs.com.au |
Tryan Christos | 0412 499 925 tryanchristos@iibs.com.au |
Tom Salter | 0473 541 418 tomsalter@iibs.com.au |
After Hours Emergency Contacts
Allianz Australia Ltd | 13 10 13 |
CGU Insurance | 13 24 80 |
Global Transport Insurance | Lodge on line |
NTI Insurance | 1800 684 669 (Accident Assist) |
QBE Insurance Australia Ltd | 133 723 |
Vero Insurance Ltd | 1300 888 073 |
Zurich Australia Insurance Ltd | 132 687 |
Claims Form Attachments
Glass/Windscreen Claims
As there is no claim form required, we suggest you contact O’Briens Glass on 13 16 16 to arrange the necessary repairs/replacement. Please ensure that you have your policy number available when contacting O’Briens Glass.