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Interlink Insurance Brokers

Claims Management

Our Claims Team is committed to managing your insurance claims and delivering excellence throughout the claims process.

Claims Management

Provision of a Dedicated Claims Team to Manage and Process Claims

The Interlink Claims Team is committed to managing your insurance claims and delivering excellence throughout the claims process.

Once you notify us of your claim, our dedicated, highly experienced Claims Managers will assist you by providing the relevant claims forms and information about the claims process.

The Interlink Claims Team operates sophisticated claims management software, which accurately tracks claims, monitors progress and facilitates efficient records management.

We will contact you within 24 hours of receiving your completed forms to confirm receipt and to ensure all details have been satisfactorily completed. The team will provide you with regular updates on the progress of your claim and will notify you upon settlement with the insurer or assessor.

After Hours Claims Support

In the event of a claim or potential claim, please ensure contact is made to your servicing Claims Contact or Account Manager.

In the event an emergency arises after business hours or over the weekend, and immediate assistance is necessary, we have provided a list of the major insurers that will be able to provide you with support in the claim lodgement process.

Interlink Claims Team (Office hours)

Carlo Muzzin 0411 022 343
carlomuzzin@iibs.com.au
Lina Staniscia (08) 6164 4128
linastaniscia@iibs.com.au

Account Managers (After hours)

Lucy Roberts 0412 388 105 lucyroberts@iibs.com.au
Dino Safic 0407 245 949  dinosafic@iibs.com.au
Peter Tsilivis 0423 555 530 petertsilivis@iibs.com.au
Tryan Christos 0412 499 925 tryanchristos@iibs.com.au
Ian O’Sullivan 0437 931 417 ianosullivan@iibs.com.au
Laura Dabrowski 0455 279 995 lauradabrowski@iibs.com.au

Glass/Windscreen Claims

As there is no claim form required, we suggest you contact O’Briens Glass on 13 16 16 to arrange the necessary repairs/replacement. Please ensure that you have your policy number available when contacting O’Briens Glass.

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